ICT Managed Services

Victorock’s Managed Services provide you with a single relationship for all of your end-to-end communication service needs. Connectivity is critical to your business, so you can’t afford anything less than a complete solution. It has to be a solution tailored to your business. You have individual needs when it comes to configuration and management of your network, security devices, service levels, and costs. That’s precisely why we focus on your business first, learn what you require, and build a managed solution accordingly.

Managed Firewall Service

Victorock’s Managed Firewall Service (MFS) protects your corporate network and information assets with 24 x 7 monitoring, reporting, and support from Victorock security engineers. With new security threats identified every day, many organizations struggle to maintain and update their firewalls. This service addresses the challenges posed by a lack of time, resources, and expertise. Victorock engineers use proven methodologies and capabilities for implementing and managing security services. Our team will review all changes in security policy while you maintain control of changes and have full visibility into your network through detailed reporting and metrics.

Managed Router Service

Victorock’s Managed Router Service (MRS) provides a fully-outsourced solution for managed routers associated with Metro-E and Dedicated Internet products. The service extends equipment, network management, and expertise to the customer premises to give end-to-end support. Equipment includes staging, installation, configuration, and maintenance. Support provides 24 x 7 monitoring, management, trouble resolution, and direct access to network engineers with certified know-how. Victorock’s MRS is designed to improve network performance and availability, increase productivity, and enhance efficiency.

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