What is Cloud Networking? Cloud Networking provides centralized management, visibility, and control without the cost and complexity of controller appliances or overlay management software. Cisco Meraki products are built from …
Cisco Meraki is the leader in cloud controlled WiFi, routing, and security. Secure and scalable, Cisco Meraki enterprise networks simply work. The Cisco Meraki portfolio is centrally managed from an …
The protection of customer data is a crucial security feature within an IT environment and it is also imperative when it comes to emergency situations. Backup procedures act as an …
STRUCTURED CABLING SOLUTIONS Nowadays, a well design network is one of the most important issues for enterprise and school campus. An enterprise network infrastructure involve the data, voice, image, and …
Cut your administrative work in half with workflow automation. Bypass your inbox, auto-assign tasks, and trigger actions in your other apps. Put your CRM data to work. Top Features Workflow …
Is your organization hoping to control print costs? Would you like to migrate paper archives and process to electronic workflows? If you have a goal to boost office productivity, improve …
Victorock’s Managed Services provide you with a single relationship for all of your end-to-end communication service needs. Connectivity is critical to your business, so you can’t afford anything less than …
Rest assured with complete security and compliance Keep Data Safe in the Cloud Data theft is a threat to businesses and to consumers alike. There are few things more damaging …
Collect actionable insight to improve processes and increase success Respond Quickly to Changing Customer Behaviors Are you seeing a surge in customers going through to certain teams at certain times? …
Deliver a personalized experience to customers across multiple channels Taking the needs and behaviors of today’s customer in mind, Victorock contact center solutions can help you deliver a customized experience, …
Build a successful foundation with flexible contact flow options Take Control of the Customer Experience All too often, the contact center is restrained by contact flow rules that are hard …
Enhance the effectiveness of your contact center campaigns Victorock research shows that 72 percent of customers consider switching to a competitor when agents who can’t adapt or understand their issues. …
Designed with cloud and on-premises contact center operations in mind A positive customer experience can convert into sales. In fact, CX is on pace to overtake price and product as …
