Preventive Maintenance Contract

Partner with Victorock for reliable and cost saving Third Party Maintenance Services

We provide total ICT hardware maintenance services and computer repair services to maximise business-critical systems. Partner with Victorock and you will have access to over 250 years combined experience, by investing in people, processes and infrastructure. We strive to deliver cost-effective break-fix services that meet and exceed your ICT goals.

Our support enables you to extend the life of your data centre hardware way beyond OEM ‘end-of-life’ dates. How can your ICT be end of life when your business relies on ICT?

With our industry leading multi-vendor knowledge and expertise, we provide break fix maintenance and legacy HP Integrity support, Intel Itanium support and HP AlphaServer support (as well as supporting systems).

Hardware Maintenance and Support Services

Our warehouse holds many spares ready to ship countrywide – helping to maximise the availability and performance of business-critical systems through excellent ICT support.

Support Contracts

Our support contracts are managed by experienced engineers and empowered by our industry leading helpdesk service and extensive inventory distribution centres.

Break/Fix Services

Our Break/Fix services provide support for any hardware issues. Our professional team will ensure you get a rapid replacement or fix for any hardware failure.

Network & Server Monitoring

Our proactive monitoring system, a 24×7 remote network and server monitoring solution, let us monitor your ICT infrastructure so you can focus on your core business.

Key Benefits of Hardware Maintenance Services:

Maintenance & ICT repair services of leading
multi-vendor technology
Kenya wide distribution centres with many multi-vendor parts ready to configure and ship globally
Independent ICT Support & Helpdesk 24/7/365
24/7/365 proactive remote monitoring solution giving peace of mind
Manufacturer accredited engineers with security clearance
Full multi-platform support including legacy systems
Substantial cost savings against OEM support
SLAs to suit your needs with guaranteed break/fix times
On-site & off-site maintenance support
Value added partnerships with our Platinum Pro Support (PPS) Offering

For consultation, please contact us on +254205147026, +254706357055 or email us on sales@victorockkenya.com

About Victorock Kenya Limited

Victorock is a leading ICT company in Nairobi Kenya. We deploy our solutions in all the East African countries, namely: Uganda, Tanzania, Somalia, Ethiopia, South Sudan, Burundi and Rwanda. We also offer services such as installation, configuration, troubleshooting and maintenance. Contact us today for a quote.

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