Order Cisco Meraki
Cisco Meraki is the leader in cloud controlled WiFi, routing, and security. Secure and scalable, Cisco Meraki enterprise networks simply work. The Cisco Meraki portfolio is centrally managed from an …
Work Flow Automation
Cut your administrative work in half with workflow automation. Bypass your inbox, auto-assign tasks, and trigger actions in your other apps. Put your CRM data to work. Top Features Workflow …
Document Management Solutions
Is your organization hoping to control print costs? Would you like to migrate paper archives and process to electronic workflows? If you have a goal to boost office productivity, improve …
ICT Managed Services
Victorock’s Managed Services provide you with a single relationship for all of your end-to-end communication service needs. Connectivity is critical to your business, so you can’t afford anything less than …
Security & Compliance
Rest assured with complete security and compliance Keep Data Safe in the Cloud Data theft is a threat to businesses and to consumers alike. There are few things more damaging …
Management & Monitoring
Collect actionable insight to improve processes and increase success Respond Quickly to Changing Customer Behaviors Are you seeing a surge in customers going through to certain teams at certain times? …
Intelligent Call Routing
Deliver a personalized experience to customers across multiple channels Taking the needs and behaviors of today’s customer in mind, Victorock contact center solutions can help you deliver a customized experience, …
Contact Flow
Build a successful foundation with flexible contact flow options Take Control of the Customer Experience All too often, the contact center is restrained by contact flow rules that are hard …
Agent Scripting
Enhance the effectiveness of your contact center campaigns Victorock research shows that 72 percent of customers consider switching to a competitor when agents who can’t adapt or understand their issues. …
Cloud Contact Center
Designed with cloud and on-premises contact center operations in mind A positive customer experience can convert into sales. In fact, CX is on pace to overtake price and product as …
Networks & Connectivity
Unify your corporate network for superior performance & increased productivity. A Cloud-ready Network for Today’s Enterprise Communications A corporate network supports mission-critical business communications across the enterprise. Failure, as …
Hosted Voice & Networks
As the cloud has become more ubiquitous, unified communications solutions have evolved to include the many ways we interact every day. Enterprises need lightning fast, ultra-reliable and completely flexible solutions …